Copy of Policies & Guidelines

Policies & Guidelines

[SAFE AND COURTEOUS SERVICE]

All passengers must have seat belt, child car seat or wheelchair restraints in use while the vehicle is moving.
  • Please do not tamper with vehicle and/or transit equipment, as it may be needed to help you someday.
  • Pets must be in a proper carrier. Service animals are exempt as they are not considered pets.
  • Reasonable hygiene is expected; please do your best to not offend others.
  • Please use courtesy with the driver and other passengers. No loud, rude, or profane language will be permitted.
  • No use of tobacco, alcohol and/or possession of illegal drugs allowed on the bus
  • Food and drinks must be in a closed spill-proof container. Refrain from eating on the bus.
  • Please understand we must accommodate all riders, some bags may be limited.
  • Children must be accompanied or have a Child Rider Policy signed and on file at the KCTS office.
  • For the safety of all riders, please wait until the driver has stopped driving to ask questions.
  • Reasonable accommodations may be available upon request.
  • [Your] County Transit Services reserves the right to refuse service

[TITLE VI]

[Your] County Transit Services offers its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with [Your] County Transit Services Transit Administrator.

[AMERICANS WITH DISABILITIES ACT (ADA)]

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), [Your] County Transit (YCTS) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

The ADA does not require [Your] County Transit Service (YCTS) to take any action that would fundamentally alter the nature of its programs or services.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of [Your] County Transit Service (YCTS), should contact the Transit Administrator.
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